Success/Leadership Programs*

How to Conduct Productive Meetings
Learn the techniques and dynamics for conducting productive meetings in any group.

Parliamentary Procedure in Action
Appropriate rules of order are a must in most corporations, associations or organizations. The ability to understand and apply parliamentary skills is a much sought-after quality among managers and leaders. After finishing this program, you will be able to effectively lead and participate in parliamentary discussions.

Leadership Part I:
Characteristics of Effective Leaders
Leaders influence and inspire group members and motivate followers to achieve a mission or goal. They have power. This program defines the qualities that determine effective leaders and helps participants identify their own leadership style and determine the team's leadership needs.

Leadership Part II:
Developing Your Leadership Skills
To be an effective leader, you must have the ability to accept and overcome challenges. By being a positive influence, you will help members to function productively and to deliver quality performance. This module teaches the skills and techniques needed to be an effective leader, such as contracting for excellence, team-building, motivation and coaching.

Leadership Part III:
Working in the Team Environment
This educational program helps participants learn to use leadership skills as they pertain to working with and leading teams.

Improving Your Management Skills
Managers are an integral part of any organization. Our society depends on the goods and services provided by the organizations these individuals manage. Each of us has experience with managers every day, directly or indirectly, as we
come into contact with businesses and other organizations. Whether we have positive experiences in these encounters depends greatly
on the people who manage them. This program helps you develop the skills and qualities required to be an effective manager, and shows how you can incorporate them into your own work.

Success/Communication Programs*

Speechcraft
Speechcraft is a program designed to develop leadership skills as well as teach speaking skills in a seminar workshop format. This four- to eight-session program will help you gain confidence in communication which includes writing and delivering speeches, impromptu speaking, the use of audiovisual aids and body language,
and effective listening.

How to Listen Effectively
When other people talk, do you listen to what they mean, or do you just hear what they say? Listening is a much more active skill than some may think. Effective listening requires certain techniques for receiving, organizing, and interpreting what has been said. This program will help you recognize and develop these skills.

The Art of Effective Evaluation
To many people, evaluations are the most important aspect of the Toastmaster’s program. No matter what your vocation, the ability to
effectively evaluate any situation or condition is a necessity. This program will teach you the finer
points of offering constructive criticism.

Building Your Thinking Power
Part I: Mental Flexibility
Mental flexibility can be defined as a way of thinking – an attitude. It’s a way of approaching situations that allows you to adapt your behavior
so you can achieve the best outcomes. By increasing your mental flexibility, you become a better listener, a keener observer, a more
skilled thinker, and a more effective
problem-solver.

Building Your Thinking Power
Part II: The Power of Ideas
People who are skilled at producing new ideas can make a profoundly important contribution to our society. This program will clarify the basic principles of creative thinking and explore specific techniques that can make all of us more effective idea producers.

From Speaker to Trainer
Many businesses and organizations have realized the importance of training. Properly trained people increase productivity and make fewer mistakes. But how do you train people? In this program you’ll discover the five steps involved in preparing and presenting a training
program using adult learning principles.You’ll also learn the roles of trainers and the differences between public speaking and training, and have practical experience in facilitating discussion and conducting exercises.You’ll learn how to make the learning experience enjoyable, too.

*For further details, please download the brochure Expanding Your Horizons.

Leadership Excellence Series

The Visionary Leader (Catalog no. 311)
discusses how leaders create and communicate a vision for their organization.

Developing a Mission (Catalog no. 312)
addresses how successful leaders create and communicate a mission for their organization.

Values and Leadership (Catalog no. 313)
examines values and how to employ them as you lead a team toward achieving a goal.

Goal Setting and Planning (Catalog no. 314)
reviews the processes leaders use to set goals and develop plans to achieve these goals.

Delegate to Empower (Catalog no. 315)
discusses how to effectively delegate tasks and responsibilities.

Building a Team (Catalog no. 316)
reviews how to create and lead a team.

Giving Effective Feedback (Catalog no. 317)
provides suggestions for offering feedback to others on their performance.

The Leader as a Coach (Catalog no. 318)
discusses how to work with a team to help them improve.

Motiviating People (Catalog no. 319)
examines how to be sensitive to your team members' needs and create an environment that will motivate them.

Service and Leadership (Catalog no. 320)
discusses how leaders actually serve team members.

Resolving Conflicts (Catalog no. 321)
reviews why conflict occurs and what a leader can do when it happens.