Interpersonal Communication – Objectives

Speech 1 – Conversing With Ease

• Identify techniques to use in conversing with strangers.
• Recognize different levels of conversation.
• Initiate a conversation with a stranger.
• Use open-ended questions to solicit information for further conversation.
• Time: Ten to fourteen minutes

Speech 2 – The Successful Negotiator

• Employ win/win negotiating strategies to achieve your goals.
• Enjoy the benefits of win/win strategies.
• Time: Ten to fourteen minutes

Speech 3 – Diffusing Verbal Criticism

• Respond non-defensively to verbal criticism.
• Employ a five-step method to identify the problem, diffuse the attack and arrive at a solution.
• Time: Ten to fourteen minutes

Speech 4 – The Coach

• Determine reasons for someone's substandard performance.
• Coach the person to improved performance.
• Time: Ten to fourteen minutes

Speech 5 – Asserting Yourself Effectively

• Enjoy the mental and physical benefits of being assertive.
• Employ the four-step method for addressing a problem and asking for help.
• Overcome resistance to your requests.
• Time: Ten to fourteen minutes